欢迎来到51Due,请先 | 注册
关注我们: 51due论文代写二维码 51due论文代写平台微博
英国论文代写,英国essay代写知名品牌微信

更多范文

为您解决留学中生活、学习、工作的困难、疑惑
释放自我

英国论文代写范文精选-Emotional intelligence is the key to the working group

2016-05-21 | 来源:51due教员组 | 类别:更多范文

51Due英国论文代写网精选assignment代写范文:“Emotional intelligence is the key to the working group”,这篇论文主要讲述了情绪智力在工作组工作中的作用,作者认为工作组的运作基于高情商的工作组成员,而情绪智力是“感知和表达情感的能力”。个体情绪智力是非常重要的,因为它能影响到一个人的能力、发展和维护关系的方式,了解人们的感觉,以及如何回应他们的情绪状态。

Is emotional intelligence essential to work group functioning? In this essay, I will explain why I strongly agree with the idea that work group functioning is based on the high emotional intelligence of the work groups members. I will start by defining some key concepts of this thesis statement to put them in context for the rest of the report. I will then, with the help of academic journals and research, provide examples of why I believe that emotional intelligence is essential to work group functioning. I will explain why group cohesion, communication and the understanding and control of emotion are essential characteristics to ensuring work group functioning. I will also talk about emotion contagion, and how this has a negative effect on the successfulness of a group. 
Emotional Intelligence (or EI), as defined by Mayer, Salovey and Caruso (2000), is “the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in the self and others”. Emotional Intelligence can also apply to a group, and is defined as “the ability to develop a set of norms that manage emotional processes so as to cultivate trust, group identity, and group efficacy” (Druskat & Wolff, 2001). Individual Emotional Intelligence is important because it influences a person’s ability to develop and maintain relationships, communicate effectively and understand how people are feeling, and how best to respond to them based on that emotional state. 
For the purpose of this essay, a work group (or team) are “(a) are composed of two or more individuals, (b) who exist to perform organizationally relevant tasks, (c) share one or more common goals, (d) interact socially, (e) exhibit task interdependencies (i.e., workflow, goals, outcomes), (f) maintain and manage boundaries, and (g) are embedded in an organizational context that sets boundaries, constrains the team, and influences exchanges with other units in the broader entity” (Kozlowski & Bell, 2001). Finally, I will use a dictionary definition to define functioning as ‘to work or operate in a proper or particular way’.  
As stated above, work groups consist of at least two people, so cohesion between members of the group is important to the success of that group. A group that ‘gels’ together is going to function more successfully than a group that doesn’t. In their 2004 paper, Liden, Wayne, Jaworski & Bennett determined that group cohesion was instrumental to the group’s overall job performance, as well as its planning, quality and quantity of work, communication and cooperation. Moore and Mamiseishvili (2012) conducted an experiment to determine whether or not emotional intelligence was linked to group cohesion. The results of this experiment concluded that ‘there was a significant positive correlation between overall EI mean and total group cohesiveness mean’. So, based on these two conclusions by Liden et al. and Moore & Mamiseishvili, emotional intelligence is essential to work group functioning. High emotional intelligence of group members has been proven to increase group cohesion, and group cohesion is vital to a group functioning successfully. 
As Druskat & Wolff stated in their definition, the ability to perceive emotion, whether your own or someone else’s, is key to being emotional intelligent. Moore and Mamiseishvili (2012) concluded that, based on their experiment, having an awareness of you own emotion was the emotional intelligence characteristic that had the most association with group cohesion. For a group to work properly, it is important that they have a sense of cohesion. A person who is aware of their own emotions is more likely to work cohesively with the group because they have less intense reactions emotionally to the group (Wolff, Pescosolido, and Druskat, 2002). Therefore, a group which consists of group members who are aware of their own emotions is likely to function well, indicating that emotional intelligence is essential to work group functioning. Additionally, those high in emotional intelligence have a greater ability to regulate their emotion. This means that they have the ability to express or repress their emotions. People low in emotional intelligence can’t do this, and tend to react aggressively when they hear something they don’t like. This aggressive reaction creates tension within the group, and decreases the group’s ability and willingness to collaborate with the offending party, so it has a negative effect on group cohesion, and therefore the group’s ability to act in a proper way. 
One of the parts of the definition of a work group is the fact that the group ‘interact socially’. If one is interacting socially, they are communicating with a person or a group of people. Effective communication, therefore, is essential to the success of a group. Jorfi & Jorfi (2012) state that, based on their research of educational administrators of Iran, ‘there is a significant and positive relationship between independent variable (emotional intelligence) with dependent variable (communication effectiveness)’. Somebody with high emotional intelligence has the ability to perceive, understand and regulate emotion in themselves and in others. Somebody who can understand the emotion of a person they are interacting with is going to communicate with them more successfully because they have the ability to read how the person is responding to them, and can adapt how they are communicating with the other person to get them to react more positively. Simply put, a work group that knows how to talk to, and interact with, each other is going to function better because everybody is going to act in a manner which is accepted by everybody else. 
As defined in the opening part of this essay, group emotional intelligence is “the ability to develop a set of norms that manage emotional processes so as to cultivate trust, group identity, and group efficacy” (Druskat & Wolff, 2001). Communication is essential to the emotional intelligence of a group. If a group can’t communicate effectively, it has no means to develop the norms that are required to develop the trust, identity and efficacy that are required for a group to have a high emotional intelligence. Based on the definition of group emotional intelligence, a group with low EI is simply not going to be able to function successfully. If members don’t trust each other the group will not achieve anything because everybody is going to heavily scrutinise everyone else’s work, and even redo the work to assure themselves that it has been done properly and is correct. Also, if people don’t feel part of the group, they aren’t going to feel motivated to perform to their highest capabilities. Communication is essential to the group creating an identity and ensuring everybody feels a part of that identity. A group with low EI won’t do this, and therefore want function as effectively as they would otherwise. Therefore, emotional intelligence is absolutely essential to the successful operation of a work group. 
Moore & Mamiseishvili (2012) discovered that groups which have one member who is exceptionally low in EI comparative to the rest of the group don’t have the cohesiveness, and therefore effectiveness, that they would have had had that member not been present, ‘…groups with higher minimum scores even had an increased level in performance when compared to groups who just had higher average scores’. They determined from this discovery that emotions can be contagious. This theory makes sense. A group with a member who has low emotional intelligence will find it more difficult, and longer, to develop acceptable group norms than what it would have had that member not participated in the group. The other members of the group may also lower what they deem to be acceptable levels of behaviour and what actions they consider suitable when they interact with each other. If one member of the group wrongly interprets emotion (Due to low EI) conveyed during an interaction with another member, and they react aggressively, the whole group is going pick up on the tension and anger, and may even take it on and respond in a similar manner. Low emotional intelligence means a person is less likely to be able to regulate their emotion, so they react in a more negative way to a situation than someone with higher emotional intelligence would have. One person with low emotional intelligence can bring down the performance of the whole group. Therefore, having high emotional intelligence is essential to work group functioning.  
Thus far, I have talked about why I believe emotional intelligence is important to work group functioning. But does this mean that somebody with low emotional intelligence is destined to spend the rest of their life desperately trying to work in a group with little to no success? No, emotional intelligence can be developed ‘Evidence shows that a person’s EI can be improved through training and development’ (Sadri, 2013). So, there is hope for those of use that struggle to understand and control our emotion. The key to improving your emotional intelligence and contributing successfully to a group is to practice. Moore and Mamiseishvili (2012) stated the following about improving emotional intelligence, ‘….when students are working in groups, providing several opportunities for students to reflect on their experience within the team, their individual contribution, and the contribution of their other team members is important. It is essential to equip team members with the ability to self-assess and deliver positive and negative feedback to others’. It is important that the group takes time to reflect, both on themselves and others, on the successful and not so successful times the group had. The group can reflect on times when they conveyed their emotions well and times they could have improved control of their emotions. They can also reflect personally on whether they felt they understood what other members of the group were feeling during particular interactions. This enables the group to improve their EI because they are thinking about how they can better control their emotions and interpret the emotions of both themselves, and the group. Group members can develop strategies to improve their ability to perceive and express emotion, and regulate emotion in the self and others. 
The EI of a group member can also be improved by creating collaborative goals and improving the group members’ motivation (Sadri, 2013). If somebody feels involved and can relate to the vision or goal of the group, they have a greater willingness to positively interact with the group, maintain and manage boundaries, and understand and follow the boundaries  
and constrains imposed by the team, which are the key components of group emotional intelligence. 
To conclude, I strongly believe that emotional intelligence is essential to work group functioning. Group cohesion has been directly linked to the successful functioning of a group, and experiments have concluded that emotional intelligence has a significant impact on the cohesion of a group. Communication is one of the most important aspects of an efficiently operating group. It allows a group to develop norms and acceptable practices, and communication, as stated earlier, is more effective when a person is high in emotional intelligence. The ability to understand and control emotions is vitally important because it means people will react less aggressively and maintain group cohesion. Emotions are contagious, so having low EI and reacting negatively to people because you have wrongly interpreted their emotion is going to be detrimental to work group functioning. Based on all of this evidence, I believe it is clearly evident that emotional intelligence is absolutely essential to work group functioning. However, emotional intelligence levels aren’t set at a certain level forever. EI can be improved over time, meaning that everybody has the potential to contribute to work group functioning.  

以上就是关于情绪智力在工作组中的关键作用的讨论,希望对大家能有所帮助。


51Due作为专业的留学教育辅导机构,专业辅导essay代写-assignment代写-paper代写-论文代写,自2004年至今,坚持以学生为中心,全天候服务,为海外留学生完成了数万篇以上的论文,以优质的英国代写服务赢得留学生的信赖,有代写需求,可以咨询QQ800020041哦。
51Due网站原创范文除特殊说明外一切图文著作权归51Due所有,未经51Due官方授权谢绝任何用途转载或刊发于媒体。如发生侵犯著作权现象,51Due保留一切法律追诉权。-C

我们的优势

  • 05年成立,已帮助上万人
  • 24小时专业客服
  • 团队成员都毕业于全球著名高校
  • 保证原创,支持检测

英国站