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英国essay代写范文:工作的职责是什么?

2017-03-16 | 来源:51due教员组 | 类别:Essay代写范文

这篇英国essay代写范文主要内容是根据人力资源管理的相关理论,详细讲述的工作的职责是什么,并且以实际案例作为研究对象。这篇essay由51due论文代写网整理,供大家阅读参考。


Greet customers as they arrive, ask for their coffee preferences and take orders.Maintain safe and clean work environment.Collect payments, operate cash registers and give change.Serving the customers to satisfy their needs and making sure the guests get what they want.Discover customer needs, suggest product to enhance service and meet sales goals.


Should know how to prepare and serve coffee and other hot or cold beverages.the ability to maintain a positive work environment through your attitude, leadership, and motivation.


Provide customers information about deals and new food and beverage items.Follow the health and safety policies and procedures of The Coffee Club.Communicate to Managers or team members in a timely manner.Use customers feedback in order to increase products and services.


Result Oriented:

A barista should be provide solutions if some have some problems while provide services

A barista must know how to organize his/her work and figuring out the process to get things done eliminating downtime???should be punctual both in serving clients and coming on time at work.


Colleagues:

Use customers feedback in order to increase products and services.

Enhance collaboration reinforcing relationships (assist and encourage co-workers positively in order to get successful performance)


Product Preparation:

Offers a wide range of product knowledge and make customers curious to taste new products (Helping to meet the Coffee Club’s sale goals)


Personal learning :

learn quickly and be able to adapt changes (e.g. Deal with people with different cultures)


What are the standards of performance this position needed?Provide good sservice to customers and get their satisfaction.Dealing with complaints in a timely manner.Must be creative and passionate in the job.Should have excellent personality to communicate with customers.Be delightful, independent, reliable and quick during working hours.


What authorities or delegations does the position hold?Who does the job holder work with external/internal of the organisation?


A barista should possess the ability to effectively interact with internal and external customers under the values established by The Coffee Club:

Accountability - willingly answer for the results of behavior.Commitment - put best efforts to maintain superior standards of quality and performance.Passion - demonstrate love and positive attitude for the work


Inside:

Manager - The Barista reports directly to the manager of the Coffee Club and meet customer service standards set by manager

Co-worker - assisting and giving support to other employees


Outside:

Customers - meet customers’ requests that related to the business and provide a highest level of services to customers in order to developing and sustaining productive customer relationships. 


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